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Civil ID Collection | PACI Offices & Machines Guide



Civil ID Collection | PACI Offices & Machines Guide

Civil ID Collection involves getting an identification card from the government. Processes and requirements differ from country to country. The purpose of this article is to examine the factors that affect the time it takes for PACI Kuwait Civil IDs to be collected, as well as to provide tips on how individuals can expedite their collection process. Check the latest updates about Administrative Services.

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Civil ID Collection

Collecting civil ids from PACI (Public Authority for Civil Information) offices is a crucial step for residents. It includes submitting required documents, collecting biometric data, and adhering to specific guidelines. The process of obtaining this vital identification card can be smoother if you understand the procedures and factors that affect the collection time.

PACI Online Appointment For Civil ID Collection

A PACI appointment is typically the first step for arranging your Civil ID collection in Kuwait, ensuring a smooth and convenient process. Follow these steps to schedule an appointment with PACI:

  1. Visit the official PACI websiteFrom Here“.
  2. Your PACI branch can be found under “Appointment Reservation”.
  3. Click on “Collection of Civil ID Card ”.
  4. Please fill out the form below.
  5. Decide on a date and time that is convenient for you.
  6. Schedule an appointment and confirm it.
  7. Please wait for an email or message confirmation.
  8. At the appointed time and date, bring all necessary documents to the PACI office.

PACI Timing To Collect Civil ID

Each PACI office has its own working hours, so it’s important to stay informed about their operational hours and schedules and when to pick up your Civil ID. PACI’s offices and their respective working hours are listed below:

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 South Sabahiya Civil ID Office Timings

Day Morning Hours Evening Hours
Friday Closed Closed
Saturday Closed Closed
Sunday 8 AM – 1 PM 3 PM – 7 PM
Monday 8 AM – 1 PM 3 PM – 7 PM
Tuesday 8 AM – 1 PM 3 PM – 7 PM
Wednesday 8 AM – 1 PM 3 PM – 7 PM
Thursday 8 AM – 1 PM 3 PM – 7 PM

  Ahmadi Civil ID Office Timings

Day Working Hours
Saturday 8 AM – 2 PM
Sunday 8 AM – 2 PM
Monday 8 AM – 2 PM
Tuesday 8 AM – 2 PM
Wednesday 8 AM – 2 PM
Thursday 8 AM – 2 PM
Friday Closed

 The Public Authority for Civil Information Kaifan

Day Morning Hours Afternoon Hours
Friday Closed Closed
Saturday Closed Closed
Sunday 8 AM–1 PM 2–8 PM
Monday 8 AM–1 PM 2–8 PM
Tuesday 8 AM–1 PM 2–8 PM
Wednesday 8 AM–1 PM 2–8 PM
Thursday 8 AM–1 PM Closed

South Surra Civil ID Collection Centre

Day Working Hours
Friday Closed
Saturday Closed
Sunday 8 AM–1 PM
Monday 8 AM–1 PM
Tuesday 8 AM–1 PM
Wednesday 8 AM–1 PM
Thursday 8 AM–1 PM

 The Public Authority for Civil Information Jahra

Friday Closed Closed
Saturday Closed Closed
Sunday 8 AM–1 PM 3–7 PM
Monday 8 AM–1 PM 3–7 PM
Tuesday 8 AM–1 PM 3–7 PM
Wednesday 8 AM–1 PM 3–7 PM
Thursday 8 AM–1 PM 3–7 PM

How To Collect Civil ID in Kuwait

In Kuwait, you can collect your Civil ID by following a straightforward process that involves:

  1. You can schedule an appointment for Civil ID collection by visiting the PACI website.
  2. You must attend your scheduled appointment on the appointed day and time.
  3. At the branch, submit your required documents and wait.
  4. Your information will be verified, your photograph will be taken, and your fingerprints will be taken by a PACI officer.
  5. You will receive your Civil ID once the verification process is complete.
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Where To Collect Civil ID in Kuwait

Civil IDs are available in Kuwait at PACI (Public Authority for Civil Information) offices conveniently located throughout the country.

How to Collect Civil ID From Machine

Civil IDs can be collected quickly and conveniently using a machine. You can pick up your Civil ID card once it is ready by finding a collection machine, following the on-screen instructions, and retrieving it once it is ready. Consider the following steps for an efficient method of obtaining your Civil ID from a machine:

  1. The civil card can be collected at the PACI office.
  2. Your old civil card should be inserted into the smart card receiving machine’s designated slot.
  3. You will need to wait a short time for the card to be processed.
  4. At the bottom left of the machine, you will find the “Receive the Card” slot.

civil id collection: Your Guide to PACI Offices & Machines

FAQs About Civil ID Collection

Q1) What is the typical duration required to acquire a Civil ID?

Ans:- The PACI website and mobile app allow you to track your application’s progress during the renewal process, which typically takes 7-10 business days.

Q2) What is the Kuwait Civil ID?

Ans:- Kuwaiti Civil IDs serve as identity cards, containing personal details like name, date of birth, nationality, and address.

Q3) How can I obtain a new Civil ID using the machine?

Ans:- In order to obtain a new Civil ID card, first obtain your machine number from PACI Civil ID status, then visit the PACI office, insert your old Civil ID into the smart card machine, wait for the card to be processed, and finally retrieve the new card.

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Read Also: Kuwait Civil ID Validity Check | Updating Your ID


Kuwait civil id collection is an important administrative procedure. Staying informed about PACI office hours and following the steps are key to a smooth process.

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